To find out what channels you can receive on an Off Air Antenna, you can go to www.tvfool.com.
**You can also call into Microcom 907-264-3474 and we can assist with this step.**
Since 1984, Microcom has been leading the way in satellite communications in Alaska and has expanded its reach to Hawaii and Idaho. Our decades of dedication to customer service and competition have allowed consumers to see the benefits of our work. Our innovative solutions to our customers’ satellite television and broadband needs have resulted in many “firsts” for the satellite industry and have helped shape the landscape of telecommunications in our community and beyond.
In-Home Service Technicians lead the charge in service, installation, and home automation solutions for our customers, both rural and urban. Each Technician receives extensive safety training as well as professional training for site surveys, installing equipment, and educating customers on our innovative satellite technology.
You will be working directly with customers at their homes, so professionalism and respect for property is important at all times. You will be outside, on roofs or driving in varying weather conditions.
Able to lift at least 70 pounds & must be able to climb up and down a ladder freely.
This is a full-time position, with occasional over time. Hours of operation are 7 days a week 7:00am to 6:30pm. If your tasks are not completed or if there is an issue that arises, you will be required to work after your expected shift end to complete.
Travel should be expected for this position due to the nature of the business and the various locations we service.
Due to the nature of our business, duties are as assigned and may change without notice. Staff should be prepared to face constant training, changes and learning opportunities.
Qualified applicants please submit resume with cover letter via e-mail to:
Please reference the position and location in the subject line.
We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.
The successful candidate will focus on all aspects of customer satisfaction and care as well as the supervision of our dedicated Customer Service Associates. We need a Customer Service Manager who can take charge of our customer service department and foster positive relationships with our clients. If you know how to find unique ways to deal with customer complaints or concerns, you’d be a perfect fit for this position. We offer excellent benefits, a competitive starting salary and paid vacation as well as opportunities for advancement.
The Warehouse Associate receives, stocks, pulls, distributes, ships and tracks receivers, installation materials, tools for Microcom technicians, contractors and sales department.
Qualified applicants, please submit resume with cover letter via e-mail to:
Microcom is seeking a full-time IT Support team member with 2 or more years of experience supporting end-user technology-related service requests. We provide a fast-paced, supportive environment with a small but growing team.
Able to lift and/or move up to 30 pounds. The employee may have to sit at a computer for long periods of time.
Customer Service Representatives work directly with our customers, technicians, and providers to solve issues, upgrade accounts and answer frequently asked questions. This position will be a mixture of duties, answering phones for customers both in and out of state as well as selling new services to walk-ins at our Palmer location. Customer Service Representatives play a critical part of our business-customer relationship and reputation management.
Electronics Technician duties include, but are not limited to, installation work of commercial television systems, satellite TV and broadband systems and home automation systems. This position will be responsible for ensuring systems and components meet established specifications and meet all safety requirements. You will customize the needs of every customer by selling personalized smart home products and solutions while earning valuable incentives. Install cutting edge technology – relocate power, install whole home technology state of the art doorbells, thermostats and locks as well as satellite dishes, televisions, routers, cameras, receivers, and many more products/services.
Able to lift at least 45 pounds & must be able to climb up and down a ladder freely.
CHOICE ALL INCLUDED PACKAGE: Ends 10/19/19. Available only in the U.S. (excludes Puerto Rico and U.S.V.I.). 1st & 2nd year Pricing: $69.99 for first 12 mos. only. After 12 mos. or loss of eligibility, then prevailing rate applies (currently $110/mo for CHOICE All Included), unless cancelled or changed prior to end of the promo period. Pricing subject to change. $5/mo. discount: Must enroll in autopay & paperless bill within 30 days of TV activation to receive bill credit starting in 1-3 bill cycles. First time credit will include all credits earned since meeting offer requirements. Must maintain autopay/paperless bill and valid email address to continue credits. No credits in 2nd year for autopay/paperless bill. Includes: CHOICE All Included TV Pkg, monthly service & equipment fees for one Genie HD DVR, and standard pro installation. Additional Fees & Taxes: Price excludes Regional Sports Fee of up to $8.49/mo. (which is extra & applies to CHOICE and/or MÁS ULTRA and higher Pkgs.), applicable use tax expense surcharge on retail value of installation, custom installation, equipment upgrades/add-ons (min. $99 one-time & $7/mo. monthly fees for each extra receiver/DIRECTV Ready TV/Device), and certain other add’l fees & charges. Different offers may apply for eligible multi-dwelling unit and telco customers.
DIRECTV SVC TERMS: Subject to Equipment Lease & Customer Agreements.Must maintain a min. base TV pkg of $29.99/mo. Programming, pricing, terms and conditions subject to change at any time. Some offers may not be available through all channels and in select areas. Visit directv.com/legal or call for details.
2019 NFL SUNDAY TICKET OFFER: Package consists of all live out-of-market NFL games (based on customer’s service address) broadcast on FOX and CBS. However, games broadcast by your local FOX or CBS affiliate, and select International games, will not be available in NFL SUNDAY TICKET. Games available via remote viewing based on device location. Other conditions apply. 2019 NFL SUNDAY TICKET regular full-season retail price is $293.94. 2019 NFL SUNDAY TICKET MAX regular full-season retail price is $395.94. Customers activating CHOICE Package or above or MÁS ULTRA Package or above will be eligible to receive the 2019 season of NFL SUNDAY TICKET MAX at no additional cost. NFL SUNDAY TICKET subscription will renew automatically in 2020 and each season thereafter, provided that DIRECTV carries these services, at the then prevailing rate (currently $293.94/season) unless you call to change or cancel by the date specified in your renewal notice. Up until two weeks after the 2020 season starts, you can cancel anytime and receive any applicable refund. To renew NFL SUNDAY TICKET MAX, customer must call to upgrade after the 2019 season. Subscription cannot be canceled (in part or in whole) after the first two weeks of the season and subscription fee cannot be refunded. Only one game may be accessed remotely at any given time. Compatible device/operating system required for online/mobile access. Additional data charges may apply. Visit directv.com/nfl for a list of compatible devices/system requirements. Short Cuts are available from midnight Sunday ET through midnight Wednesday ET via the NFL SUNDAY TICKET App.For full Mix Channel and interactive functionality, HD equipment model H/HR 21 or later is required.
GENIE HD DVR UPGRADE OFFER: Includes instant rebates on one Genie HD DVR and up to three Genie Minis. Requires SELECT Package or above; ÓPTIMO MÁS Package or above; or qual. international service bundle with PREFERRED CHOICE. $99 fee applies for Wireless Genie Mini upgrade. Whole-Home HD DVR functionality requires an HD DVR connected to one television and a Genie Mini, H25 HD Receiver(s) or a DIRECTV Ready TV/Device in each additional room. Limit of three remote viewings per HD DVR at a time. Visit directv.com/genie for complete details.
Offers may not be combined with other promotional offers on the same services and may be modified or discontinued at any time without notice. Other conditions apply to all offers.
NFL, the NFL Shield design and the NFL SUNDAY TICKET name and logo are registered trademarks of the NFL and its affiliates. NFL team names and uniform designs are registered trademarks of the teams indicated.
©2019 AT&T Intellectual Property. All Rights Reserved. AT&T, Globe logo, DIRECTV, and all other DIRECTV marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
AT&T UNLIMITED &MORE PLAN: Avail. to consumers only. Plan start at $70/mo. after autopay & paperless bill discount w/in 2 bills. Must enroll in both to get discount ($10/mo. for single line & $20/mo. for multi-lines). Pay full plan cost (up to $75/mo.) plus per device access charges until discount starts. Multiple Phone Line Discount: Monthly $15 (3 lines) or $35 (4 or more lines) discount applied to plan charge w/in 2 bills. Pricing: Monthly plan charge for unlimited talk, text & data ($45 single line/$75 multi-line) & monthly per-device access charges for access to such services apply ($35 per phone; $20 per tablet, camera or Connected Car; $25 per Harman Spark & $10 per wearable). Limits: Select devices only. 10 devices/plan. Other line limits & restrictions may apply. Unlimited Data: For use in the United States, Puerto Rico & the U.S. Virgin Islands (the “Domestic Coverage Area” or “DCA”). For all data usage, AT&T may temporarily slow data speeds during times of network congestion. No tethering. Wireless Streaming: Wireless video streaming limited to max of 1.5 Mbps (about 480p). Ability to stream and video resolution may vary and be affected by other factors. See att.com/unlimited for plan details & pricing. FIRST RESPONDER OFFER: Eligibility: Avail. to qualified active employees or volunteers of eligible state, local or private Primary First Responder agencies/entities (Law Enforcement, Fire, EMS, Emergency Management Agencies, and PSAP). Must provide proof of eligibility. Offer available only in select locations/channels. Customers accepting this offer certify they are permitted to under applicable law. Eligibility is subject to annual recertifications for First Responder offers. Exclusions: Federal agency employees, and employees/volunteers of agencies in MA, are not eligible. May not be combinable with other select offers or promotions. Other restr’s may apply. Credits/Discounts: Start w/in 3 bill cycles after service activation & eligibility confirmed. A one-time catch-up credit is applied for the time since customer met offer requirements, which does not change taxes. 25% off Wireless service discount: Req’s qualifying unlimited plan. Discount applied after the application of any available Autopay, paperless bill or Multi-line discount. Limits: No limits on the number of discounted lines on First Responder wireless account. Discount provided on First Responder wireless account. May not be stackable w/other oﬀers, credits or discounts. AT&T reserves the right to discontinue this offer in select jurisdictions at any time in AT&T’s sole discretion. Offer is not being made as a solicitation of business from governmental agencies.
Offers, programming, pricing, channels, terms & restr’s subject to change & may be modified or terminated at any time without notice.
Gen. Wireless: Subj. to Wireless Customer Agmt at att.com/wca. Svc not for resale. Deposit: Service deposit may apply. Limits: Purchase & line limits apply. Credit approval, activation (up to $45/line) and other fees, advanced payments and other charges apply. Other Monthly Charges/Line: May include taxes, fed. & state universal svc charges, Reg. Cost Recovery Charge (up to $1.50), gross receipts surcharge, Admin. Fee, & other gov’t assessments which are not gov’t req’d charges. See your plan details and att.com/mobilityfees for details on fees & charges. Coverage & svc not avail. everywhere. You get an off-net (roaming) usage allowance for each svc. If you exceed the allowance, your svc(s) may be restricted or terminated. International and domestic off-net data may be at 2G speeds. Other restr’s apply & may result in svc termination. AT&T svc is subject to AT&T network management policies, see att.com/broadbandinfo for details.
Sales Representatives are responsible for the providing excellent customer service and selling Microcom products to patrons. This position reports to Sales Manager.
The Sales Manager is a key position that works closely with marketing to achieve and exceed all sales goals. You will be managing a team here in Anchorage as well as other locations throughout the state and in Hawaii.
As an Accounts Payable Specialist, you will provide support for Accounts Payable and other various accounting functions.
Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment! We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho! We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself!
As an accounts payable clerk, you’ll be asked to perform accounting and clerical tasks for the maintenance and processing of accounts payable transactions.
Qualified applicants please submit resume with cover letter via e-mail to:
Microcom and Pacific Dataport are searching for a reliable and responsible site person laborer for the summer in Talkeetna. We are looking for a safety-minded laborer with access to reliable transportation. We offer a consistent work schedule 40hrs/ per week or more. The ideal candidate will be capable of working with minimal oversight but willing to follow directions closely. This position has the potential to move into a full-time permanent position as a technician in the Talkeetna area.
Qualified applicants please submit resume via e-mail to:
Dispatch handles monitoring of technician routing/schedules, updating jobs to completed or rescheduled, and assists customers and coworkers with schedule dates and information on existing, past or future jobs.
Work station is in office with multiple associates. Multiple Line phone and computer monitors are used. Multiple people are in the same office as you and will be on the phone or having discussions around you while you are on the phone. You should be able to be peripherally aware of what is being said and done around you, while not getting distracted.
Sitting at desk for majority of the day with the exception of breaks and any meetings or duties as assigned.
This is a full-time position, with occasional over time. Hours of operation are 7 days a week 7:45am to 6:30pm. If your tasks are not completed or if there is an issue that arises, you will be required to work after your expected shift end to complete. Communication will need to be made to your supervisor and/or manager should you expect to work late, at least an hour in advance so that alternate plans can be made.
Responsible for the repair of satellite dishes on the roofs of homes and office buildings by the use of an extension ladder. The standard ladder used by WWTS has been rated by the American National Standards Institute (ASNI) to hold a weight of (including tool belt and equipment) of up to 300 lbs.
Qualified applicants please submit resume with cover letter via e-mail to:
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