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Sales Manager: Anchorage

Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment! We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho! We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself!

Job Summary

The Sales Manager is a key position that works closely with marketing to achieve and exceed all sales goals. You will be managing a team here in Anchorage as well as other locations throughout the state and in Hawaii.

Responsibilities

  • Develop and implement an effective sales plan for individual products working in tandem with marketing.
  • Identify and contact new leads through cold calling, trade show participation, and market research.
  • Responsible for developing the sales team through motivation, counselling, skills development and product knowledge.
  • Manage the sales administration function, operational performance reporting, streamlining processes and systems wherever possible, and advising senior management on maximizing business relationships and creating an environment where customer service can flourish.
  • Responsible for managing the sales team, developing a business plan covering sales, revenue, and expense controls, and meeting agreed targets.
  • Assist in the development of an annual marketing plan for region, specifically advising on: realistic forecasts for each product and territory, realistic costs of operating the sales force; and sales promotion program plans.
  • Responsible for the planning, recruitment, direction of sales representatives to accomplish specific objectives.
  • Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, weekly sales meetings, sales newsletters and electronic bulletins.
  • Set individual territory sales and commission targets and administer the commission plan.
  • Personally observe the performance of sales representatives on a regular basis and provide feedback.
  • Provide ongoing training for the sales representatives so that they possess sufficient product knowledge to present information on the company’s products in an accurate manner.
Requirements

Competencies

  • Experience in all aspects of planning and implementing sales strategy
  • Technical sales skills
  • Proven experience in customer relationship management
  • Knowledge of market research
  • Experience in managing and directing a sales team including hiring and terminations
  • Ability to motivate sales team and achieve results
  • Produce detailed reports on sales data for executive management
  • High level of computer expertise including point of sale software and excel
  • This is a full time position that includes health benefits, 401K, PTO, and health club subsidy.

 

Education and Experience

  • Business degree or related professional experience

 

How to apply:

Qualified applicants please submit resume with cover letter via e-mail to:
jobs@microcom.tv

Please reference the position and location in the subject line.

Accounts Payable Specialist: Anchorage

Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment! We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho! We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself!

Job Summary

As an Accounts Payable Specialist, you will provide support for Accounts Payable and other various accounting functions.

Responsibilities

  • Calculate, post business transactions, process invoices, verify financial data for use in maintaining accounts payable records, and provide other clerical support necessary to pay the obligations of the organization
  • Clarify any questionable invoice items, prices or receiving signatures
  • Filing, and answering calls pertaining to accounts payable
  • Assemble invoices to be completed for payment
  • Prepare periodic reports and other records
Requirements

Competencies

  • Distribute incoming vendor invoices for coding:
    • Review for legitimacy; Enter into Big Business; Route for approval
  • Manage AP mailbox:
    • Answer emails accurately, professionally and timely Inventory/account for attachments; Data-entry attachments into accounting system.
  • Review transactions to ensure compliance to policy:
    • Accuracy of data-entry; Amount; Vendor Name; Billed To Name; GL account; Job coding; Allowable vs. Unallowable; Inclusion of required backup; Proper invoices; Detailed/itemized receipts; Approval; Import transactions into Accounting system; Follow detailed procedures; Confirm export/import balances reconcile.
  • Maintain/update Vendors:
    • Setup new vendors; Maintain W-9 images; Update vendor addresses and ACH data directly; Process weekly cycle and exception payments; Select subcontract payments from release notifications; Select aged payables for payment; Print payment runs (to PDF); Print in-house checks and obtain authorized signature(s); Confirm payment file acceptance; Resolve outstanding invoices and payments; Research; Place stop payments; Reissue or request voids; Reconcile monthly vendor statements, request invoice copies, and research issues as necessary.
  • Maintain company credit cards, including:
    • Adding/deleting users; Ordering/canceling cards; Making changes to credit limits; Reporting and reconciling outstanding transactions; Identify inefficiencies in processes; Maintain confidentiality; Complete other duties as assigned.
  • Maintain the travel/expense program, Concur.

Education and Experience

  • H.S. Diploma, Associates in Accounting preferred.
  • Minimum 3-5 years Accounts Payable experience.
  • Prefer multi-company/multi-state accounts payable experience. May consider a combination of education (e.g., college coursework in accounting) and experience.

Education and Experience

  • 10-key by touch
  • Advanced Excel skills
  • Ability to prioritize and organize, work well under stress, meet deadlines
  • Ability to work varied hours, when required to meet deadlines
  • Ability to be flexible and adapt to constant change
  • Ability to communicate effectively and professionally via telephone/email
  • Willingness to learn new things and embrace change
  • Must have great attention to detail
  • Must have a positive attitude and be solutions-oriented

How to apply:

Qualified applicants please submit resume with cover letter via e-mail to:
jobs@microcom.tv

Please reference the position and location in the subject line.

Sales Representative: Fairbanks

 

Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment! We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho! We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself!

Job Summary

Sales Representatives are responsible for the providing excellent customer service and selling Microcom products to patrons. This position reports to Sales Manager.

Responsibilities

  • Responsible for selling products and services to new and existing customers
  • Responsible for meeting current sales metrics
  • Responsible for adhering to all sales processes and procedures as established by region
  • Responsible for executing promotions and meeting or exceeding established sales goals
  • Responsible for handling customer service issues
  • Responsible for maintaining showroom standards
  • Responsible for adherence to all Company policies and procedures
  • Responsible for cold calling and supporting sales cross-promotions
  • Must be able to work independently in a retail storefront
  • Other miscellaneous duties as assigned by Sales Manager
Requirements

Competencies

  • Strong sales skills and the ability to ensure customer satisfaction on a daily basis while maintaining operations within a retail store environment
  • Strong interpersonal and communication skills
  • Self-motivated, prioritizes tasks and works independently with minimal supervision
  • Professional appearance and the ability to work early evenings and weekends
  • Punctual and on time to all work-related activities
  • Coachable and willing to apply techniques and knowledge
  • Provide an exceptional, best in class, customer experience
  • Willing to prospect customers via warm calls
  • Capable of adapting quickly to industry and company changes
  • Maintain minimum sales goals and expectations

 

Education and Experience

  • High School Diploma or equivalent required. Two (2) years of relevant field experience may be substituted for every one (1) year of required academia.

 

How to apply:

Qualified applicants please submit resume with cover letter via e-mail to:
jobs@microcom.tv

Please reference the position and location in the subject line.

Sales Representative: Kenai

 

Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment! We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho! We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself!

Job Summary

Sales Representatives are responsible for the providing excellent customer service and selling Microcom products to patrons. This position reports to Sales Manager.

Responsibilities

  • Responsible for selling products and services to new and existing customers
  • Responsible for meeting current sales metrics
  • Responsible for adhering to all sales processes and procedures as established by region
  • Responsible for executing promotions and meeting or exceeding established sales goals
  • Responsible for handling customer service issues
  • Responsible for maintaining showroom standards
  • Responsible for adherence to all Company policies and procedures
  • Responsible for cold calling and supporting sales cross-promotions
  • Must be able to work independently in a retail storefront
  • Other miscellaneous duties as assigned by Sales Manager
Requirements

Competencies

  • Strong sales skills and the ability to ensure customer satisfaction on a daily basis while maintaining operations within a retail store environment
  • Strong interpersonal and communication skills
  • Self-motivated, prioritizes tasks and works independently with minimal supervision
  • Professional appearance and the ability to work early evenings and weekends
  • Punctual and on time to all work-related activities
  • Coachable and willing to apply techniques and knowledge
  • Provide an exceptional, best in class, customer experience
  • Willing to prospect customers via warm calls
  • Capable of adapting quickly to industry and company changes
  • Maintain minimum sales goals and expectations

 

Education and Experience

  • High School Diploma or equivalent required. Two (2) years of relevant field experience may be substituted for every one (1) year of required academia.

 

How to apply:

Qualified applicants please submit resume with cover letter via e-mail to:
jobs@microcom.tv

Please reference the position and location in the subject line.

Accounts Payable Clerk: Alaska

Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment! We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho! We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself!

Job Summary

As an accounts payable clerk, you’ll be asked to perform accounting and clerical tasks for the maintenance and processing of accounts payable transactions.

Responsibilities

  • Calculate, post business transactions, process invoices, verify financial data for use in maintaining accounts payable records, and provide other clerical support necessary to pay the obligations of the organization
  • Clarify any questionable invoice items, prices or receiving signatures
  • Filing, and answering calls pertaining to accounts payable
  • Assemble invoices to be completed for payment
  • Prepare periodic reports and other records
Requirements

Competencies

  • Organization and prioritization skills
  • Attention to detail
  • Confidentiality
  • Problem solving skills
  • Ability to complete work on schedule
  • Proficient in Excel, Word

Education and Experience

  • 1-2 years of accounting/admin experience, preferably in accounts payable
  • Effective oral and written communication skills
  • Proficient in technology, specifically using excel/word

How to apply:

Qualified applicants please submit resume with cover letter via e-mail to:
jobs@microcom.tv

Please reference the position and location in the subject line.

Summer Laborer: Talkeetna

Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment! We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho! We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself!

Job Summary

Microcom and Pacific Dataport are searching for a reliable and responsible site person laborer for the summer in Talkeetna. We are looking for a safety-minded laborer with access to reliable transportation. We offer a consistent work schedule 40hrs/ per week or more. The ideal candidate will be capable of working with minimal oversight but willing to follow directions closely. This position has the potential to move into a full-time permanent position as a technician in the Talkeetna area.

Responsibilities

  • Recording activity
  • Keeping site clean
  • Getting job experience in a construction environment
  • Performs additional duties as assigned
Requirements

Basic Requirements

  • Reliable transportation
  • Must be able to pass a full background and UA check

How to apply:

Qualified applicants please submit resume via e-mail to:
jobs@microcom.tv

Please reference the position and location in the subject line.

Dispatcher: Alaska

Job Summary

Dispatch handles monitoring of technician routing/schedules, updating jobs to completed or rescheduled, and assists customers and coworkers with schedule dates and information on existing, past or future jobs.

Responsibilities

  • Answer phones
    1. Customers regarding scheduling
    2. Sales staff for scheduling new customers, updates on previously scheduled customers
    3. Admin staff for updates of past, present, and future customers
    4. Technicians for cancelling, closing and rescheduling customers
  • Route Technicians/Schedule Customers
    1. Ensure all fulfillment work orders are routed to correct technician according to area, skills and time frame
    2. Place retail work in schedule manually according to correct skills, area and time frame, as well as customer preference
    3. Schedule incoming service calls from providers emails according to tech skills, area, time frame and prioritized customer preference
    4. Ensure inventory is available to service customers
  • Update work orders
    1. Check all jobs for closed, cancelled or rescheduled
    2. Check all notes for accurate inventory and connectivity notes
    3. Ensure all retail work gets updated in all applications (Agemni, Pixsys, etc.)
  • Upsell customers with additional products as needed
  • Read and reply to emails, return voice mails
  • Make travel requests for technicians to keep productivity and availability within standards
  • Reports as assigned

Competencies

  • Ability to prioritize issues as they arise while preforming daily tasks
  • Manage time wisely to accomplish all tasks, help team if able
  • Communicate effectively and professionally verbally and via written correspondence
  • Stress Management/Composure
  • Computer knowledge, MS Word, Excel, type at least 45 wpm
  • Flexible schedule
  • Reliability
  • Problem solving skills
  • Adaptability

Work Environment

Work station is in office with multiple associates. Multiple Line phone and computer monitors are used. Multiple people are in the same office as you and will be on the phone or having discussions around you while you are on the phone. You should be able to be peripherally aware of what is being said and done around you, while not getting distracted.

Physical Demands

Sitting at desk for majority of the day with the exception of breaks and any meetings or duties as assigned.

Position Type and Expected Hours

This is a full-time position, with occasional over time. Hours of operation are 7 days a week 7:45am to 6:30pm. If your tasks are not completed or if there is an issue that arises, you will be required to work after your expected shift end to complete. Communication will need to be made to your supervisor and/or manager should you expect to work late, at least an hour in advance so that alternate plans can be made.

 

Requirements

Education and Experience

  • High School Diploma or equivalent
  • Minimum 2 years Admin or Customer Service
  • Flexibility with schedule changes
  • Ability to work in a fast-paced environment

 

Due to the nature of our business, duties are as assigned and may change without notice. Staff should be prepared to face constant training, changes and learning opportunities.

How to apply:

Qualified applicants please submit resume with cover letter via e-mail to:
jobs@microcom.tv

Please reference the position and location in the subject line.

Accountant: Hawaii

Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment! We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho! We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself!

Job Summary

Responsible for the repair of satellite dishes on the roofs of homes and office buildings by the use of an extension ladder. The standard ladder used by WWTS has been rated by the American National Standards Institute (ASNI) to hold a weight of (including tool belt and equipment) of up to 300 lbs.

Responsibilities

  • Provides quality customer service and support for designated equipment
  • Escalates problems to appropriate next level support when necessary
  • Monitors assigned service calls to ensure timely completion
  • Ensures all time reporting and other required reports are accurate and submitted on time
  • Meets or exceeds various service levels as established by assignment (calls per day, ETAs, on-time response, administrative call closure, client satisfaction)
  • Responsible for ensuring on-going maintenance and development of positive relationships with all business partners and clients
  • Ability to be part of geographic stand-by rotation which may require call out work during off hours including evenings and early mornings.
  • Maintain all required OEM Certifications
Requirements

Education and Experience

  • Typically requires technical school certification or equivalent and 2-5 years relevant experience
  • PC, Laptop and Printer Hardware experience required

Certifications

  • Preference will be given to candidates with prior Satellite experience
  • Preference will be given to candidates with Dell and Lexmark certifications
  • CompTIA A+ Hardware & Software Certification Preferred

How to apply:

Qualified applicants please submit resume with cover letter via e-mail to:

jobs@microcom.tv

Please reference the position and location in the subject line.

Office Manager: Alaska

Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment! We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho! We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself!

Job Summary

Responsible for the repair of satellite dishes on the roofs of homes and office buildings by the use of an extension ladder. The standard ladder used by WWTS has been rated by the American National Standards Institute (ASNI) to hold a weight of (including tool belt and equipment) of up to 300 lbs.

Responsibilities

  • Provides quality customer service and support for designated equipment
  • Escalates problems to appropriate next level support when necessary
  • Monitors assigned service calls to ensure timely completion
  • Ensures all time reporting and other required reports are accurate and submitted on time
  • Meets or exceeds various service levels as established by assignment (calls per day, ETAs, on-time response, administrative call closure, client satisfaction)
  • Responsible for ensuring on-going maintenance and development of positive relationships with all business partners and clients
  • Ability to be part of geographic stand-by rotation which may require call out work during off hours including evenings and early mornings.
  • Maintain all required OEM Certifications
Requirements

Education and Experience

  • Typically requires technical school certification or equivalent and 2-5 years relevant experience
  • PC, Laptop and Printer Hardware experience required

Certifications

  • Preference will be given to candidates with prior Satellite experience
  • Preference will be given to candidates with Dell and Lexmark certifications
  • CompTIA A+ Hardware & Software Certification Preferred

How to apply:

Qualified applicants please submit resume with cover letter via e-mail to:

jobs@microcom.tv

Please reference the position and location in the subject line.

Technician: Idaho

Microcom is a unique company celebrating over 30 years in the satellite industry! We offer fast paced, exciting, challenging and growing everyday environment! We have a small business atmosphere, but with the operations of a large company, with operations throughout Alaska, Hawaii,and Idaho! We are seeking highly motivated individuals looking to advance their skills and careers and continue to grow with us! Come join our team and see for yourself!

Job Summary

Responsible for the repair of satellite dishes on the roofs of homes and office buildings by the use of an extension ladder. The standard ladder used by WWTS has been rated by the American National Standards Institute (ASNI) to hold a weight of (including tool belt and equipment) of up to 300 lbs.

Responsibilities

  • Provides quality customer service and support for designated equipment
  • Escalates problems to appropriate next level support when necessary
  • Monitors assigned service calls to ensure timely completion
  • Ensures all time reporting and other required reports are accurate and submitted on time
  • Meets or exceeds various service levels as established by assignment (calls per day, ETAs, on-time response, administrative call closure, client satisfaction)
  • Responsible for ensuring on-going maintenance and development of positive relationships with all business partners and clients
  • Ability to be part of geographic stand-by rotation which may require call out work during off hours including evenings and early mornings.
  • Maintain all required OEM Certifications
Requirements

Education and Experience

  • Typically requires technical school certification or equivalent and 2-5 years relevant experience
  • PC, Laptop and Printer Hardware experience required

Certifications

  • Preference will be given to candidates with prior Satellite experience
  • Preference will be given to candidates with Dell and Lexmark certifications
  • CompTIA A+ Hardware & Software Certification Preferred

How to apply:

Qualified applicants please submit resume with cover letter via e-mail to:

jobs@microcom.tv

Please reference the position and location in the subject line.

In-Home Service Technician: Alaska

Job Summary

In-Home Service Technicians lead the charge in service, installation, and home automation solutions for our customers, both rural and urban. Each Technician receives extensive safety training as well as professional training for site surveys, installing equipment, and educating customers on our innovative satellite technology.

Responsibilities

  • Plans installations by evaluating location; locating line of sight; laying out equipment and wiring plans connectivity options.
  • Establishes satellite system by installing dish; running and pulling cable; programming and calibrating equipment; adhering to codes, regulations, and standards.
  • Verifies system by testing equipment and connections; identifying and correcting problems.
  • Insures system signal meets minimum requirements.
  • Observes picture on television screen to evaluate reception.
  • Communicates with dispatch department to update job status within assigned timeframes.
  • Provides paperwork to document installation, service and repairs.
  • Repairs service by listening to customer’s description of the problems; diagnosing, troubleshooting, and repairing problems by replacing and/or upgrading components.
  • Communicate with customers and ensure that the customer thoroughly understands how to work the system.

 

Competencies

  • Problem Solving – Identifies and resolves problems in a timely manner; gather and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Technical skills – Assesses own strengths and weaknesses; pursues training and development opportunities; shares expertise with others.
  • Customer Service – Manages difficult or emotional customer situations; educate customer on how to operate the system; responds promptly to customer needs; solicits customer feedback to improve service; responds to request for service and assistance.
  • Planning/organization – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks. Complete paperwork accurately and in a timely manner.
  • Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
  • Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
  • Dependability – Follow instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals. Be punctual to all appointments.

 

Work Environment

You will be working directly with customers at their homes, so professionalism and respect for property is important at all times. You will be outside, on roofs or driving in varying weather conditions.

 

Physical Demands

Able to lift at least 70 pounds & must be able to climb up and down a ladder freely.

 

Position Type and Expected Hours

This is a full-time position, with occasional over time. Hours of operation are 7 days a week 7:00am to 6:30pm. If your tasks are not completed or if there is an issue that arises, you will be required to work after your expected shift end to complete.

 

Travel

Travel should be expected for this position due to the nature of the business and the various locations we service.

Requirements

Education and Experience

  • High School Diploma or GED

 

Certifications

  • Valid Driver’s license and a clean driving record

 

Other Requirements

  • Able to pass pre-employment background and drug screen
  • Ability to meet all metrics set forth by DISH/DIRECTV
  • Ability to upsell merchandise
  • Mechanically inclined
  • Proficient with Technology

 

Certifications/Licenses

  • Valid Driver’s license and a clean driving record

 

Due to the nature of our business, duties are as assigned and may change without notice. Staff should be prepared to face constant training, changes and learning opportunities.

How to apply:

Qualified applicants please submit resume with cover letter via e-mail to:
jobs@microcom.tv

Please reference the position and location in the subject line.

In-Home Service Technicians: Hawaii

Job Summary

In-Home Service Technicians lead the charge in service, installation, and home automation solutions for our customers, both rural and urban. Each Technician receives extensive safety training as well as professional training for site surveys, installing equipment, and educating customers on our innovative satellite technology.

Responsibilities

  • Plans installations by evaluating location; locating line of sight; laying out equipment and wiring plans connectivity options.
  • Establishes satellite system by installing dish; running and pulling cable; programming and calibrating equipment; adhering to codes, regulations, and standards.
  • Verifies system by testing equipment and connections; identifying and correcting problems.
  • Insures system signal meets minimum requirements.
  • Observes picture on television screen to evaluate reception.
  • Communicates with dispatch department to update job status within assigned timeframes.
  • Provides paperwork to document installation, service and repairs.
  • Repairs service by listening to customer’s description of the problems; diagnosing, troubleshooting, and repairing problems by replacing and/or upgrading components.
  • Communicate with customers and ensure that the customer thoroughly understands how to work the system.

 

Competencies

  • Problem Solving – Identifies and resolves problems in a timely manner; gather and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
  • Technical skills – Assesses own strengths and weaknesses; pursues training and development opportunities; shares expertise with others.
  • Customer Service – Manages difficult or emotional customer situations; educate customer on how to operate the system; responds promptly to customer needs; solicits customer feedback to improve service; responds to request for service and assistance.
  • Planning/organization – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks. Complete paperwork accurately and in a timely manner.
  • Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions.
  • Quality – Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
  • Dependability – Follow instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals. Be punctual to all appointments.

 

Work Environment

You will be working directly with customers at their homes, so professionalism and respect for property is important at all times. You will be outside, on roofs or driving in varying weather conditions.

 

Physical Demands

Able to lift at least 70 pounds & must be able to climb up and down a ladder freely.

 

Position Type and Expected Hours

This is a full-time position, with occasional over time. Hours of operation are 7 days a week 7:00am to 6:30pm. If your tasks are not completed or if there is an issue that arises, you will be required to work after your expected shift end to complete.

 

Travel

Travel should be expected for this position due to the nature of the business and the various locations we service.

Requirements

Education and Experience

  • High School Diploma or GED

 

Certifications

  • Valid Driver’s license and a clean driving record

 

Other Requirements

  • Able to pass pre-employment background and drug screen
  • Ability to meet all metrics set forth by DISH/DIRECTV
  • Ability to upsell merchandise
  • Mechanically inclined
  • Proficient with Technology

 

Certifications/Licenses

  • Valid Driver’s license and a clean driving record

 

Due to the nature of our business, duties are as assigned and may change without notice. Staff should be prepared to face constant training, changes and learning opportunities.

How to apply:

Qualified applicants please submit resume with cover letter via e-mail to:
jobs@microcom.tv

Please reference the position and location in the subject line.

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Juneau Contact Form

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Fairbanks Contact Form

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Anchorage Contact Form

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