How do I program my DIRECTV remote to my TV?
DIRECTV Remote Control Programing Here’s how to program your DIRECTV remote control: Press MENU on remote. Select “Parental, Favs and...
How do I setup my DIRECTV account online?
With an online account, you can view statements, pay your bill, upgrade your service, and much more online–all with just...
DIRECTV Error 722 “Service Expired”
Your DIRECTV receiver may not have the programming information for the channel you’re trying to view. Solution 1: Refresh your...
I’m seeing a “762 – Insert Valid Access Card” error message on my TV screen. What should I do?
Does the error message appear when watching a live or recorded show? Recorded: Press EXIT on your remote control to...
I’m seeing a “761 – Insert Your Access Card” error message on my TV screen. What should I do?
Does the error message appear when you’re watching a live or recorded show? Recorded: Press EXIT on your remote control...
My TV screen is “frozen” or pixelated and I’m seeing an error message that includes the number “775.” What should I do?
This number is an error code that indicates your receiver is having trouble communicating with your satellite dish. As a...
I have an RVU-compatible Samsung TV in my Genie Whole-Home HD DVR setup. Can I use my TV remote to control my TV?
Yes, use the table below to see how the buttons on your Samsung TV remote control correspond to the buttons...
I get an error message on my TV screen that includes number “731,” “732,” or “733” when I try to order a DIRECTV CINEMA movie or a Pay Per View event. What should I do?
Is your receiver connected to the Internet or a land-based phone line? If no, to order Pay Per View movies...
What is a DIRECTV Ready TV and how does it work?
A DIRECTV Ready TV has a technology called RVU built in that lets you enjoy DIRECTV service and full HD...
How do I use Quick Tune feature?
Create a personal guide access to your favorite channels: Tune to a favorite channel and press up on your remote...
I get an error message on my TV screen that includes number “920.” What should I do?
This error occurred because your receiver wasn’t able to download the guide information from the satellite for more than 3...
How do I organize my DIRECTV playlist?
Press (list) on your remote then press the yellow button and choose from the following options: Delete multiple programs at...
I get an error message on my TV screen that includes number “724,” “725,” or “726.” What should I do?
This error might be caused by one of the following situations: Your receiver’s ID doesn’t match the ID we have...
How do I start receiving my rebates?
DIRECTV Rebates How do I start receiving my monthly rebates? It’s easy. Simply redeem your rebate online. If you do this before your...
I see a message on my TV screen that says, “Channel Not Purchased (721).” What should I do?
To resolve this issue, follow the steps below. Solution 1: Check your channel lineup Sign in to your DIRECTV account...
How do I block programming from my kids?
Press menu Select Parental, Fav’s and SetUp Parental Controls Edit Settings (if you want to watch a restricted channel or...
How do I watch my DVR recordings in every room?
Name your location: Select Parental, Fav’s and SetUp System SetUp Whole-Home Name Location Share your Playlist: Press Menu on your...
My remote works with my receiver but not with other components; how do I fix this?
Press Menu Select Parental, Fav’s and SetUp System SetUp Remote Follow steps
My TV screen is “frozen” or pixelated and I’m seeing an error message that includes the number “771.” What should I do?
771 is an error code that indicates your receiver is having trouble communicating with your satellite dish. As a result,...