How do I disable my Inactivity/Standby
Select “Menu” on the DISH remote Using the arrow keys, scroll to option 8 for “Preferences” and hit “Select” on...
How Do I create an online Dish Network account?
Go to https://my.dish.com/customercare/usermanagement/verify.do and fill out the information requested then select continue. You will then follow the instructions and this...
How do I format my screen-Dish Network
Whether you’re a longtime DISH customer or just visiting someone who is, it’s common to find that your television viewing...
I can’t see my HD channels, What do I do?
High definition Information for Dish Network. If you receive a 015(complete signal loss) or a 002 (partial signal loss) try...
Deprogram Remote from Receiver Hopper/Joey/922
How to deprogram remote from receiver – Using Receiver: 1. Press the SYSTEM INFO button on the front panel of...
How do I Link My Joey to My Hopper (New Install)
Please select the attached PDF for a step by step guide on linking the Joey to a Hopper.
Joey Unlinking from Hopper (already installed)
This step by step guide attached is for those who have already been installed and are currently having issues with...
How do I enable/disable SAT Auto-Tune?
SAT Auto-Tune Feature Setting SAT Auto-Tune Channel Program the remote control to operate the TV Press and hold TV until...
Connect Your Hopper with Sling to Internet Wirelessly
To set your hopper to the WiFi (wireless) connection in your house, follow these steps: Select Menu on your Dish...
Program Remote to Receiver Hopper/Joey/922
1. Press the SYSTEM INFO button on the front panel of your receiver 2. Press the SAT button on the...
I had a power outage – receiver won’t power on
Receiver power failures are rare unless there was a power surge. Common losses of receiver power are faulty surge protectors,...
How to find Elevation and Azimuth for Sat119W
The satellites are low in the southeastern horizon at about 130º azimuth 8° elevation. 1. With your receiver(s) and TV:...
Check Switch Test – ViP Model Receivers
If your screen says 015 (complete signal loss) press the menu button on your satellite remote and select option 1...
2 Hopper Self Installation Diagram
Attached is the diagram for setting up 2 Hoppers with up to 4 Joeys. In the place of the antenna...
Pairing Blue Tooth to Hopper
Here’s a quick how-to guide for pairing your Bluetooth headphones with your Hopper DVR. 1. Make sure your Bluetooth headphones...
Program Guide – format ascending vs. descending (Hopper)
You can sort your guide by ascending or descending order. Please press the Yellow Hot Key button on your remote...
Why can’t I see my PPV/VOD or Adult Programming when I saw them yesterday?
Dish Network has recently moved these channels to the 110 Satellite. If you only have 1 antenna at your location,...
Dual tuner, 2nd TV
On the front of your receiver push the Dual Mode button On your remote press the SAT button Menu button...
How do I troubleshoot the Dish Network remote?
Remove the battery cover to the remote and take out the batteries. Replace with new batteries. Even if the batteries...
Hopper / Joey 3 TV Set up
Please see attached diagram for setting up a Hopper and 2 Joeys for a total of 3 TVs.
My dual tuner remote is not working
1) take the #2 remote to tv1 2) turn on tv #1 and bring up system info (either hit the...
Hands Free remote control with Amazon Alexa
DISH Hopper + Amazon Alexa Control your Hopper with just your voice. Introducing Hands-Free TV™ for everyone. With Amazon Echo,...
Hopper / Joey Receiver Set Up
Attached is a diagram for setting up a Hopper with up to 2 Joeys.
Programming Hopper Joey Remote to your TV
Here is a link to a great video that will walk you through the process of programming your remote to...
Dish Network Remote Control Manual
Use this link to go to the Dish Network page with the different remote manuals available: http://www.mydish.com/support/remote-control-manual
How do I program my remote to my tv?
See attached instructions for a complete walk through on how to program the DISH remote to control your TV as...
How do I mirror my TV
Mirroring your tv is quite simple. Attached is a PDF that explains how to mirror your TV. If you have...
Dish Network Receiver Manuals
This link goes directly to where receiver manuals are online: http://www.mydish.com/support/receiver-manuals
Why is this fee getting charged to my Dish Network Bill?
Please consult the attached file to see the list of fees that could be associated with your Dish Network account....
Why can’t I see my DVR recordings that I just recorded?
Dish Network DVR Recordings Lost A DVR recording is usually deleted by a user, but the hard drive is also...
Single Tuner/ 3 TV set up
Single tuners with 3 televisions
How Do I Connect Multiple Devices to My TV?
Below is a good video that will walk you through the process of installing component devices. http://www.instructables.com/id/How-to-Connect-Multiple-Devices-to-a-TV-Xbox-Wii/
How do I set up my Over the Air Module (OTA Module)
OTA MODULE SETUP The Over-the-Air (OTA) Module allows you to connect an over-the-air antenna like a pair of rabbit ears...
Why am I not able to see my favorite NHL team play?
Please see the attached diagram of NHL teams that your local area can watch.
I’m missing channels out of my package
Attached is a document that explains why you may be missing channels out of your package. If you already have...
Types of Dish Network Antennas
Attached is a document that explains the different types of antennas that Dish Network has in Alaska
What is the Monthly Price for Dish Network?
There are amazing Deals for Dish Network. Please call 877-696-3474 for the newest offers
How Do I Change the Address on my Dish Network Remote?
Please follow the instructions on the attached PDF file.
Dual TV Receiver Set Up
How to set up dual receivers such as 222, 722, 625, and 322. Please refer to the diagram for the...
Why am I not able to see my favorite NBA team play?
Please see the attached PDF of NBA teams that your local area can watch.
How to connect your VIP receiver to the internet
As you know there are multiple ways to connect your receiver to the internet; attached is a PDF that will...
Sorting Recordings
Attached is a guide that will walk you through how to sort your recordings
Point Dish Trouble Shooting
Point Dish Screen for Trouble Shooting.
I can’t view my sporting event! Why can’t I watch the channel that the sporting event is on?
Dish Network Blackout Restrictions How Blackout Restrictions Work Our agreements with broadcasters sometimes require us to blackout sporting events. These...
How do I program my 922 Remote through the receiver menu?
Please follow the instructions on this PDF attachment.
How Do I Program My Remote To My Receiver?
Install the Key Correctly Pull the remote battery cover off Separate the key from the remote by inserting your thumbnail...
I Lost My Picture and I Have No Error Message
If you lost the picture on your tv and do not have an error message or signal loss you can...
How Do I Order Pay-Per-View?
Please consult the PDF for detailed information on Pay-Per-View channels.
Why am I not able to see my favorite MLB team play?
Please see the attached diagram of MLB teams that your local area can watch.
Dual Tuner/ Single Tuner set up with 3 T.Vs.
Dual Tuner/ Single Tuner with 3 TVs set up
How to set remote to “Limited Mode” to prevent unwanted button pushing
Please follow the steps on the PDF attachments to prevent a black, blue, and/or a snowy tv screen from unwanted...
How do I group my recordings together
Attached is a guide on how to group recordings
I am missing my HD channels on one of my VIP receivers/ Hopper, but other receiver is working fine.
On a ViP receiver: 1). Select the Menu button on the top left side of your remote. 2). Next select...
I think I accidentally switched my channel on my TV, and now I can’t view my satellite channels anymore. What do I do?
Please follow the instructions on the PDF attachments to get your TV back to the correct input.
How do I program a remote to control a second receiver/ reset my remote?
Turn on the receiver. Use the SYSTEM INFO button on the front panel to open the system info screen. NOTE:...